TAMPA, Fla. — A NASCAR fan needs a refund from a web based ticket vendor that canceled her tickets for the Daytona 500 though the race ran as scheduled.
Jeanne Weigand says her boyfriend Butch loves NASCAR.
When Weigand heard the Daytona 500 would run in February, she bought two race tickets as an early Valentine’s Day present.
“I purchased the tickets, bought the affirmation and was all excited,” she mentioned.
Weigand thought she’d bought the tickets from the Daytona Speedway web site. As an alternative, she paid a third-party vendor, TicketsonSale.com, $469.
Days later, Weigand says the third-party ticket vendor despatched an electronic mail notifying her the occasion was canceled. However the NASCAR fan says the speedway informed her the race would run as scheduled.
“I known as Daytona, and I mentioned the race has been canceled? I did not hear something and she or he mentioned no,” Weigand recalled.
As an alternative of a refund for the canceled tickets, the seller supplied a 120% credit score towards a future buy.
“However I did not get something. I do not need 120% of nothing,” she mentioned.
Within the final 12 months, shoppers filed 249 complaints with the Higher Enterprise Bureau in opposition to TicketsonSale.com. The BBB provides the positioning an “F” ranking.
Steve Bernas, president of the BBB in Chicago, says ticket patrons must analysis the vendor earlier than it is too late.
“It’s worthwhile to shield your self and grow to be educated earlier than doing enterprise with an organization,” he mentioned.
Weigand filed a dispute together with her bank card firm, nevertheless it wasn’t till we contacted her cardholder with info on the ticket vendor that they credited her account the quantity she paid.
“Because of you, I used to be in a position to get my a refund, which I am grateful and I really feel vindicated,” Weigand mentioned.
ABC Motion Information known as and emailed TicketsonSale.com a number of instances over the previous month however has but to listen to again.
There are a number of methods you’ll be able to background third-party ticket sellers. Verify with the Legal professional Basic’s Workplace, the Higher Enterprise Bureau and on-line critiques on Google.